Accessibility Statement for Guy’s and St Thomas’ Education

Guy’s and St Thomas’ NHS Foundation Trust is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

We want as many people as possible to be able to use our website. For example, you should be able to:

  • zoom in up to 300% on most pages without problems
  • navigate most of the website using just a keyboard
  • listen to content on the website using a screen reader

We’ve worked hard to make the website text as simple to understand as possible but recognise that not all pages are currently written in plain English.

There is advice available online to help you make your device easier to use if you have a disability, including from the AbilityNet charity.


We welcome your feedback on the accessibility of Guy’s and St Thomas’ Education. Please let us know if you encounter accessibility barriers on Guy’s and St Thomas’ Education:

Enforcement procedure

If you contact us with a complaint and you’re not happy with our response, contact the Equality Advisory and Support Service (EASS).

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).


How to request information in an accessible format

If you need information on this website in a different format such as accessible PDF, large print, easy read or braille, please email [email protected]

We will consider your request and reply to you within five working days.

Compliance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of compliance: Level A, Level AA, and Level AAA. This website is partially compliant with WCAG 2.1 level AA due to the non-compliances listed below.

Non Compliance with the accessibility regulations

Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue that is not listed below.

Known limitations and non compliance for this website:

  1. High contrast settings are not working correctly on some content on some of our pages (WCAG guideline 1.4.3 contrast [minimum]). Development work is currently being undertaken by our website host to correct this.
  2. The main menu is not fully responsive to a change in screen size. While this is being worked through by our website host an additional menu has been added. Development work is currently being undertaken by our website host to correct this.
  3. You cannot fully navigate all of our pages using just a keyboard or assistive technologies. Development work is currently being undertaken by our website host to correct this.
  4. The website includes PDF and Word documents that do not comply with the accessibility standards. Documents published after September 2018 and any other documents essential to providing our services will be converted into accessible html pages.
  5. Images loop continuously on the desktop version of the homepage and can be distracting. (WCAG guideline 2.2.2 pause, stop, hide). Development work is currently being undertaken to correct this.
  6. ARIA landmarks are not assigned, making it difficult for screen readers to easily skip from one section to another and understand where they are located on the page. (WCAG guideline 1.3.1 info and relationships). Development work is currently being undertaken by our website host to correct this.
  7. Some of our custom elements – such as accordions and tabs – are difficult to use with assistive technologies. (WCAG guideline 2.4.3 focus order and 4.1.2 name, role, value). Development work is currently being undertaken by our website host to correct this.
  1. Images on some pages do not always have suitable image descriptions. Users of assistive technologies may not have access to information conveyed in images. This fails WCAG 2.1 success criterion 1.1.1 (Non-text Content).


What we’re doing to improve accessibility

We are urgently working with our website host to fix content that does not meet Web Content Accessibility Guidelines version 2.1 AA standard. This page will be updated when the issues are fixed.


Preparation of this accessibility statement

This statement was prepared on 23 October 2020. It was last reviewed on 23 October 2020.

We use online tools to perform a readability test and carry out basic accessibility checks when uploading new content to the website.

Medical Education