Delivering Quality Care

Delivering Quality Care120210 Outside St Thomas' main entrance

This half day event is all about enhancing your skills in the delivery of quality care.

This event includes:

  • Regulation ‘Inside and Out’
  • Your role in improving quality in the clinical area
  • Reporting and learning from incidents
  • Complaints
  • Patient experience
  • Compassion
  • Duty of Candour

Date: Tuesday 5th February 2019 BOOK HERE

Time: 09:00 – 11:45

Venue: Sherman Lecture Theatre, Sherman Education Centre, 4th Floor, Southwark Wing, Guy’s Hospital

Please not this event is designed by Medical Education primarily for Junior Doctors, but we welcome all staff if they feel it will be beneficial to their role.

For more information on any of our courses please contact the School of Improvement team on 0207 188 6684 or email

IMPORTANT NOTICE: Please note this course is free for Guy’s and St Thomas’ staff only. External candidates, please contact School of Improvement.

“A strong sense of organisational values, embedded throughout the organisation, can provide the foundations for clinical workers engagement; With trusts coming under growing pressure, engaging all healthcare workers in decision-making and innovation will become increasingly important. Even with good clinical practice we can always look at how we can do things better.”


Ian Abbs
Chief Medical Officer